Delivery Information

Shipping Details

We are glad to inform you that we ship globally to our customers, no matter where you are in the world.

Please allow up to 11 working days for your item to arrive.

Our shipping costs and timetables are per below for your respective regions.

Region

Shipping time

Shipping Cost

UK & Europe

7 – 15 working days

GBP 7

US & Canada

7 – 15 working days

GBP 7

Australia & New Zealand

5 – 15 working days

GBP 7

Singapore, Malaysia, Thailand

5 – 12 working days

GBP 7

Korea & Japan

5  - 12 working days

GBP 7

Please note that the above shipping times are an estimate. We are unable to control any delays to parcel delivery as a result of bad weather or other unforeseen circumstances at the respective country depots.

Please note that any import duties/customs duties for your respective countries is to be paid by the customer directly. Any duties that are not paid will cause delay in your parcel reaching you. We are not responsible for paying these fees or charges in your respective countries.

You will receive a parcel tracking number within 5 working days of you placing your order so that you can track the journey of your item(s).

Once your order has been placed you will receive an email receipt. If you have not received this email please contact us immediately.

We will contact you directly should there be any issues with respect to your order.

We work with a global courier company to have your items delivered safely to you. We are not responsible for late shipments due to weather problems, holidays, natural disasters, strikes or carrier delays. If your package is delayed we will not offer a reimbursement of shipping charges.

We are also not responsible for any uncollected parcels. Please ensure you make arrangements to collect your parcel. Someone will need to be present on delivery to sign for the parcel.

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